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All-Encompassing HR Tool
February 23, 2024

All-Encompassing HR Tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as an HR and payroll management system. This is a one-stop shop for us that assists with all HR tasks from recruiting to onboarding, to time and attendance, payroll, training, benefits, expense management, and performance. We use the software daily. It is easy to use and utilized by all staff. The modules are user-friendly and intuitive.
  • User-friendly interface
  • All encompassing HR management
  • Great mobile app that is easy to use with a lot of functionality
  • Support - it used to be great but has done downhill in the past 12 months
  • They focus more on adding new features and modules than making sure the current and core products work well without bugs
  • More consistent process
  • No formal data but saves significant time with integrations from time & labor to payroll
Automation from Paylocity has had a positive impact. The time & labor module is easy-to-use for all staff. There are some really great integrations such and punch-in and punch out (with geo-fencing) that work well for our younger seasonal employees, making time approval much easier for our supervisors.
Virtually none. We continually see upgrades in their product briefs about these features. However, we need their core modules to work seamlessly first rather than update and update to these services. Impressions and community are great, but at the end of the day, this falls short when the other modules lack.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

This is great software for those who need a tool to manage "all things" personnel related. It can work great for an HR department of one or many. It is a good resource for our managers and supervisors as well.

Paylocity Feature Ratings

7.7
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
8.3
Pay calculation
8
Off-cycle/On-Demand payment
9
Direct deposit files
9
Salary revision and increment management
7
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
8.4
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
8.5
Report builder
8
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
8.3
Candidate ranking
9
Candidate search
9
Candidate development
7
7.0
New hire portal
7
Manager tracking tools
7
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
7
Performance tracking
5
6.7
Job Requisition Management
7
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
8
Notifications and Alerts
8

Using Paylocity

100 - Employees, supervisors, managers and department heads.
2 - Human Resources Director and Payroll Manager
  • Time & Labor/Payroll
  • Recruiting/Onboarding
  • Performance
  • Learning (Training)
  • Reporting
  • Data Insights
  • Benefits Administration
Overall, Paylocity provides what we need in a well-rounded HR software package.

Evaluating Paylocity and Competitors

Yes - Tyler Incode. This basically assisted with payroll only. We needed more including recruiting and personnel management.
  • Ease of Use
Ease of use. We needed something that was easy to use for employees of all ages.
I'd lean in more to find out about their performance modules and support.

Paylocity Implementation

Their implementation team was friendly and supportive as we walked through the process. They took direction from us regarding timelines and learning styles.
  • Implemented in-house
Yes - I remember it being tackled by modules over several weeks.
  • Information overload. We were not prepared for the very technical answers needed for set-up.

Paylocity Support

Their support used to be stellar. Reps were immediately available, helpful, and friendly. In the last 6-12 months, I've encountered reps that make me feel like I'm bothering them. I'll explain an issue and get clipped responses. They really need to do better here. They preach in their webinars about making employees feel supported and often make changes to their community and feedback modules, giving the impression they care. They tout a culture of positivity but, in my opinion, does not correlate with their support personnel. They rolled out a chat feature which, in my opinion, is terrible. It's slow and often times I'll get through to the end and they recommend I call support anyway.
ProsCons
Quick Resolution
Problems get solved
Kept well informed
Immediate help available
Quick Initial Response
Less knowledgeable
Need to explain problems multiple times
Support doesn't seem to care
No. I didn't know it was available.
Yes - No. If they are able to find solutions, it often takes weeks.
No. The last several instances have been negative.

Using Paylocity

Their product is intuitive.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Lots to learn
  • Time & Labor
  • Learning
  • Recruiting
  • Performance & Compensation Management
  • Onboarding
  • Self-Service portal management (for admins)
Yes - It works well. They have made significant enhancements that work well for employees and managers.