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This is amazing
August 24, 2021

This is amazing

Nick Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

Playvox is used for the knowledge base and feedback of the customer experience framework. It helps us a lot in providing quality service and optimizing the consumer experience. It came to solve the problems that existed in the alignment of knowledge management, and gave to us an opportunity to engage the communication.
  • Organize knowledge.
  • Give feedback.
  • Community vibes.
  • Could improve the community feed home page.
  • Make video calls.
  • Increase more details in direct messages.
It's much more intuitive, better usability and clearer on priorities. Playvox excels in every aspect and makes everyday work much more efficient and scalable. The strength that knowledge management brings is enormous and a competitive advantage to have this Playvox platform as an ally. I'm so proud to share this experience.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Playvox go as expected?

I wasn't involved with the implementation phase

Would you buy Playvox again?

Yes

I would definitely recommend it to a friend as it makes the day-to-day work a lot easier and organizes everything in a single place. Playvox has become our reference for knowledge and service dealings. It is essential to use this tool in everyday life and I would recommend it to everyone. So far there is nothing to complain about this incredible software that is Playvox.