Playvox Review
September 15, 2021
Playvox Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox is being used in a way that it stores various information about the company's procedures, as well as a community where communications are passed and feedback about the work you do within the company is also passed on. There is also a reward in points which can be exchanged for prizes within the Playvox store.
- Store information.
- Pass along feedback.
- Forward information.
- Easy navigation.
- Lack of accessibility for people with disabilities.
- lack of a search engine.
- How notifications are displayed.
- Helped me improve the quality of responses.
- Helped me better understand the procedures.
- Helped me understand my development within the company.
- ASAPP Customer Experience Performance (CXP)
With Playvox you have a more fluid environment where it's simple to find knowledge bases in addition to having a great feedback system, where users can get a sense of their development compared to other employees working in the same area within the company. [This enables users] to visualize their learning curve.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes