MSP using PrinterLogic
Overall Satisfaction with PrinterLogic
deploying printers and changes to printers to many computers for multiple clients. It saves a lot of time rather than manually deploying printers to new computers or when changing printer settings and having to deploy to every computer individually. Our clients are about 20-30 users. Theres about 3 printers in each location.
- printer deployment
- deploying changes to print queues
- printer managment
- billing in AUD
- tracking print jobs
- printer deployment
- update printer queues
- reduces the time take to deploy new printers.
Users still dont use the tool. It still a service desk call, but it does make the call faster to resolve. We never had any print server, so as far as attack surface reduction goes, there isnt any.
Printix and universal print, not options in the drop down, but have tried them. Universal print really missed the mark with billing per print job and being way to expensive. Printix was just terrible to manage.
Do you think PrinterLogic delivers good value for the price?
No
Are you happy with PrinterLogic's feature set?
Yes
Did PrinterLogic live up to sales and marketing promises?
Yes
Did implementation of PrinterLogic go as expected?
Yes
Would you buy PrinterLogic again?
Yes