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My 2 pence on PrinterLogic
April 26, 2024

My 2 pence on PrinterLogic

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with PrinterLogic

Here at a paint manufacturer company, we use PrinterLogic to sync all of our printers.

Quite easy to manager them on the portable and is incredibly easy to install a new printer onto someone's machine.

Very easy to roll out updates and manage print queues remotely.

The support has been good on the software as well, when we needed anything they came through and supplied anything we needed
  • Cloud Management
  • Installations
  • Syncing
  • Installations here require CMD and some keys
  • Syncing Printer across the company
  • Streamlined printer support
  • Helped easily manage printers remotely
User interface is very easy to use and easy to understand,

Like I have said before, the only thing stopping it from getting a 10 from me is the way we have to install it,

Yes it is easy but not user friendly
We no longer have to worry about an on site print server which is just another vulnerability to the company through the network.

Whenever a user needs to go to another site they all know what to do, click the little button in the bottom right and select the printer and its installed, no longer need to call IT to help with this

Do you think PrinterLogic delivers good value for the price?

Yes

Are you happy with PrinterLogic's feature set?

Yes

Did PrinterLogic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PrinterLogic go as expected?

Yes

Would you buy PrinterLogic again?

Yes

Would not be appropriate for use inside of a small company with only 1 site. We have 9 sites over the UK and if we didn't have PrinterLogic we may need to travel out to each site, I'm sure there are other solutions though.

None the less, the remote control of the printers via the online web portal is great, no complaints there.

Only thing I would say is I wish the initial installation of the software would be a bit more user friendly, as for us we need to open command prompt and use a few commands along with a key to even get it working, I'm not too sure if this is a PrinterLogic thing or an us thing.