QuickBase
Updated January 08, 2021

QuickBase

Anastasia Izausome | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

We use QuickBase at our company as a CRM tool that helps us manage customers, leads, and jobs. It is used across the whole organization and different departments have different usages and use different apps on the system, which make it versatile and help us manage a lot of different tasks.
  • Setting follow-ups
  • Robust reports
  • Ability to customize apps
  • Better API
  • Better integrations
  • More support
We have customized QuickBase apps for our business but I do not necessarily agree that they were fast or easy to build and implement.
I used Zendesk in a previous company. I would probably choose Zendesk over QuickBase if given the opportunity/choice. However, I'm not familiar with how Zendesk has changed since I've used their platform.
  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
Yes and no to varying degrees. There is room for improvement, but it does help us manage data and customize apps and options.
QuickBase works well enough and it is very customizable, however, it does take a technical individual to change and customize the apps. I have worked with other CRM systems in the past that seem to be more intuitive, although less customizable. I find that in this company it is well enough for the purposes it is used for, but I couldn't imagine using it in past situations with previous companies I've worked with.

Quickbase Feature Ratings

Integrations and Governance

  • our own software
  • zapier
It was not too difficult, we have different levels of integration.