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Essential online accounting system for UK businesses
Updated January 23, 2023

Essential online accounting system for UK businesses

John Crumpton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

We use QuickBooks Online for our company accounts at our agency, Doublesided. In my sales role, I use it to create estimates for prospects, record my expenses, and review the profit and loss reports.

My partners use QB to generate invoices and also record both staff and company expenses.
  • Invoices.
  • Recording expenses.
  • Reports, such as P&L.
  • Slow to resolve tech issues (VAT payment).
  • Add a direct link in the navigation to view estimates!
  • Add document signatures to estimates.
  • Initial learning time is half a day.
  • Time saved for invoices.
  • Time saves for estimates.
  • Financial dashboard is very useful.
Kashoo doesn't do making tax digital and VAT calculation and submission. Nor does it connect to UK banks.

I personally didn't get on with Kashflow's UX - it felt a little dated when I tried it 3 years ago, but it may have changed. I also felt pressured to buy it over the phone during our trial. And it was more expensive than QuickBooks, which I had already used.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

Good.
Excellent - on phone and live chat.
QB is a very mature product. In my first business in 2001, I used a windows version of QuickBooks; they have a long history!

We used to send out estimates using Word, making a PDF and emailing, so it's a big time saver to just login, fill in some details an send it out.

For people in the UK it handles VAT calculations and making tax digital, so this also saves us time each quarter.

QuickBooks Online Feature Ratings

7.8
Accounts payable
7
Accounts receivable
7
Cash management
7
Bank reconciliation
9
Expense management
9
Fixed asset management
7
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
8
Electronic tax filing
9
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
7
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
7.3
Pricing
7
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
7
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.3
Dashboards
6
Standard reports
8
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
7.0
Role-based user permissions
7
Single sign-on capability
Not Rated