Solid product
February 23, 2014

Solid product

Lila Logue | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Unknown

Modules Used

  • Proposal/ content management

Overall Satisfaction

It was used to track RFP content and manage RFP compilation.
  • Easy to use
  • Easy to manage content pieces/ blocks
  • Easy collaboration
  • Integration with Salesforce
  • Dynamically reading different text type when uploading pieces of content and standardizing them in the UI
  • Make it easier for version management on content pieces
  • Ease of use and quick compilation of RFP's out the door - Positive
  • Licensing needs for contributors/ content watchers (tiered license model) - Negative
  • One place for all content pieces
The choice was made at corporate and pushed to the divisions
I am not longer with the company using it.

Product Usage

9 - RFP/ Technical contributors
Unknown. I left the organization. However, when I was 0
  • RFP content management
  • RFP compilation
  • RFP collaboration
  • Streamline content blocks
  • Brand RFP's
  • N/A
  • Unknown - I am no longer with the company
  • If the integration was stronger with Salesforce - pulling the influencing contacts directly into the proposal would be helpful
  • Unknown

Evaluation and Selection

  • Product Features
The company needed to solve RFP scale issues
I would have liked to be part of it.

Implementation

It was difficult to scale because of the multiple content contributors.
Not sure - Training is a must for new users

Support

Good - I am neutral.
ProsCons
Quick Resolution
Support cares about my success
Slow Initial Response
During the roll out to our division. I was the power user and I transitioned it to someone else - they provided training to the new hire

Usability

because it isn't easy and requires some training
ProsCons
Like to use
Feel confident using
Unnecessarily complex
  • compilation of the finished RFP
  • uploading content pieces
  • editing finished product
  • formatting/ template in word
  • Formatting text content prior to upload
  • Integration with Salesforce