Great Account team for Support
August 18, 2022
Great Account team for Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rescue
It was used for our help desk - Great Account team, personalized very responsive in the set up and Execution of the product. We had several meetings where GOTO staff was terrific in explaining the setup and the tech details need for the product to work in our environment. Really happy with the outcome and have no issues since setup. Great Product for Multiplatform use.
- Multi Platform support
- Trackable admin console
- Easy to use
- slow start up
- less setup needs in security on a Mac
- would prefer not to have any installation on a computer when connecting
- its to costly
- it works better than anything else
- Like the concurrent licenses
for restarts Logmein is better for speed teams is better, so if you want to get a fast session teams scores higher for deep dive sessions Logmein is great also like the interface for seeing logs on Logmein and stopping processes from running easily and quick. File transfer is better in teams.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
No
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
No
Would you buy LogMeIn Rescue by GoTo again?
Yes