Item: RUN Powered by ADP®
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

For my companys biweekly payroll, and also to provide payroll services for clients

Pros and Cons

Customer Service
Provide reports and forms

Providing pricing
More webinars or self guided videos
Faster telephone features, it's very hard to contact someone in person

Return on Investment

Positive impact
Takes the stress off of having to figure it out myself.
Helps to have customer service on stand-by.

It helps the employee to have access, they don't have to wait on a payroll administrator to send them W-2s or paystubs. They can easily access their own paystubs and view deductions and hours on demand.

RUN ADP Mobile App

Yes, Last minute changes and additions.
It helps that you can use the mobile app if you forgot to pay someone or need to correct wages.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

Would you buy RUN Powered by ADP® again?

Yes

Likelihood to Recommend

RUN Powered by ADP® is very useful if you are an accountant or provide tax services to clients. You can easily link accounts between clients and the Accountant Connect dashboard. It is less suitable for very small businesses with only 1 employee.

Great service for payroll administrators!

Overall Satisfaction with RUN Powered by ADP®

HR Capabilities