Sage Intacct review from an entry level user
November 04, 2020
Sage Intacct review from an entry level user
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sage Intacct
Sage Intacct is used primarily by our Accounting team, with some use by the Finance team. The tool solves for tracking some things in Excel, such as Fixed Assets, pre-paids, bank reconciliations, etc. Sage also integrates with some of our other systems, so there are efficiency gains in those areas, with one being expense reimbursement.
- Customization of reporting -Sage Intacct allows you to build dashboards, and you can customize those reports to ensure you can reliably pull the information you need.
- Annual conference - Sage has an annual conference that provides a lot of information on updates to their product, and other vendors in the Accounting/Finance space.
- Updates - Sage [is] consistently providing updates, new features to the product.
- Customer Service - It can be cumbersome to request support. You're required to login to another site, as oppose[d] to logging the case directly from the main page.
- Assigning access - The access page is overwhelming. When new team members start it can be difficult to know how to give them the access they need, it is not always clear from the access page.
- Sage Intacct has allowed us to get our monthly close time down by 3 days. We continue to utilize new features, and see new efficiencies.
- Sage Intacct has allowed the Finance team to view reports and analyze without needing to go through the Accounting team.
Do you think Sage Intacct delivers good value for the price?
Yes
Are you happy with Sage Intacct's feature set?
Yes
Did Sage Intacct live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sage Intacct go as expected?
I wasn't involved with the implementation phase
Would you buy Sage Intacct again?
Yes
My company has not utilized a lot of the automation features. We've looked into them, and at this time they unfortunately just do not fit the needs of our organization. We have made use of the automatic bank feeds, and since we have multiple bank accounts this has cut down on some of the monthly bank reconciliation process.