Basic review from a daily user
December 10, 2021

Basic review from a daily user

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use [Sage] Intacct for all of our accounting needs except for AR management. I use [Sage]Intacct on a daily basis to manage AP and to do our daily journal entries postings. We do not use it for our AR management as we deal with many (hundreds) of unique students every semester and Intacct would not be able to address our needs by connecting our current Student accounting system and our CRM to manage all these profiles. Other than that issue, [Sage] Intacct has been great to use for my current needs.
  • I like how Vendors are stored and I can add the information I will need in the future, like the W9 file and bank information.
  • I like how attachments on invoices can be updated and stored on the invoice itself. Makes it easy to get back and refer to it.
  • I enjoy the ease of use of inputting information and the shortcuts available.
  • The worse this is when doing a journal entry and needing to input the amounts if you want to click away and input in another cell, it will always take you back to the former cell first.
  • I wish some reports were more easily viewable - some you have to download to see, which can be a burden.
  • I wish I was able to have multiple windows open of Intacct at a time. There is sometime a need to see another screen to reference information for a current screen.
We do not currently use any automation processes with Sage Intacct, though we are considering automation of AP and bank recs. I can imagine it would be very helpful to have [an] automation feature for these to increase ease of use and lessen manual input and time on that. So this question is inapplicable to me and my use of the software.
I do not use [Sage] Intacct for these purposes, and my position does not allow me to make decisions regarding if we could use these in the future. This question is inapplicable to me.
I was not a part of the process for [the] configuration of our current software. I have heard that using the Sandbox as a tool to test out possible new integrations in the system and if they will work for the user and their needs is a great tool to have.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

[Sage] Intacct is far superior. It is easier to use and is a more professional software meant for accountants. I enjoy that I can easily navigate the software to my needs versus QB is less intuitive and more difficult to navigate. Intacct also has way less glitches, that QB is so prone to and often without solution.
I think [Sage] Intacct is great for service-based industries as that is the scope I have with it. As I mentioned previously, it may not work well if you have many customers to manage and need to connect to a CRM. I cannot say if [Sage] Intacct would be good for a manufacturing or goods based business, as I don't know how well it works with inventory management and cost accounting.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
7
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
6
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
6
Custom reports
6
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated