Review Salesforce
February 15, 2018

Review Salesforce

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)

We used it as our CRM to help me manage my sales pipeline. Additionally, marketing uses it to track leads and follow-ups. Furthermore, it is integrated with our contract management solution so that I can generate agreements directly from Salesforce. It is extremely helpful in streamlining processes across various departments at VTS.

Pros

  • Schedule tasks and follow up
  • Help automate processes
  • Integrate with various other apps

Cons

  • I don't love the mobile application
  • The interface is a little outdated
  • It is heavily customized
  • Makes our team much more efficient
  • Cost a ton of money to maintain
  • Keeps us in check from a sales and marketing perspective
Outreach, Slack, Zoom
I would recommend this solution as it definitely makes my day to day business a lot easier. However, I was not part of customizing the solution and understand there is a lot that goes into maintaining Salesforce, as we even have a salesforce admin on staff. From my perspective, it works great though.

Comments

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