Never received what I paid for!

I attempted to sign up with Salesforce.com in mid-December. They
charged me right away, but after two weeks of back and forth and not being able
to sign in on the links they provided me, I tried calling them. They have the
worst customer service I have dealt with in recent years. I spent over two
hours on the phone with their team on my first call attempt (total of 3). The
first person I spoke with could not speak English very well and had a hard time
understanding what it was I needed assistance with. Therefore, could not
resolve my issue. He hung up on me out of frustration. The second person I
spoke with was a little better to understand, but not by much. While she
understood me, her customer service was lacking, and she did not fix the issue.
The issue being that going on three weeks, I still could not access what I paid
for. After the links she sent me still did not work, I called them one last
time and canceled the services I had originally ordered/purchased. It was
nearing a month and I was about to be charged by them again for services I
never received to begin with. When I had
called customer service, yet again, I told them to just cancel my account. The
male representative just kind of laughed and said, "Good luck, since you
signed a one-year contract." Needless to say, I had to call my bank and
request a new card number because they are still trying to charge me. This is
the worst service from any marketing professional I have ever dealt with, and I
have tried several. They are extremely lacking in service and steal from
consumers. DO NOT TRUST THEM!