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All-in-one Sales Cloud Solution!
November 06, 2023

All-in-one Sales Cloud Solution!

HM Shuja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Sales Performance Management

Overall Satisfaction with SAP Sales Cloud

I use SAP for the features of lead management, analytics, sales automation, and AI-powered recommendations. It helps my business by providing smooth and robust sales automation and process optimization. However, the sales forecasting and pipeline management features of SAP Sales Cloud are the most useful features to me. SAP Sales Cloud helps me to organize and optimize my whole sales system.
  • It is efficient in sales forecasting and pipeline management.
  • Its CRM is very comprehensive and easy to go.
  • It provides nice collaboration between sales teams and customer engagement.
  • I think user interface should be little clean.
  • There should be more third party email integration.
  • Mobile user experience of on-the-go sales representatives should be smoother.
  • it helps me to save time and human resources on back office.
  • SAP Sales Cloud has a great impact on the good customer retention rate.
  • It helps me to track opportunity.
Actually, for SAP Sales Cloud, all my business gains and losses are pretty visible. So, I can get a clear picture of my future sales through sales forecasting and pipeline management. As SAP helps me to automate my sales process and provide a clear report, my sales team can depict the future course of action to maximize the business benifit.
SAP Sales Cloud has a great track record of bridging the sales team and the customers efficiently. They are updating their product at regular intervals. They are helping SME as well as large enterprise to scale up their business by establishing efficient sales processes. this way SAP Sales Cloud is also scaling their business in a very generous way.
Against most of the software like it, SAP Sales Cloud has a strong resilience of features and functionality. It is more dynamic and an all-in-one sale cloud solution. its lead management and opportunity tracking are the top-notch features of SAP Sales Cloud. Their customer support are very interactive and efficient.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

If any small or medium organization searches for an efficient CRM, I think SAP Sales Cloud is the ultimate solution. Even for smooth Sales Automation, Forecast Optimization, Sales Team Management, Lead management, and customer engagement, it is the perfect solution. But for a very tiny organization with very low turnover, SAP Sales Cloud may no be well suite,

SAP Sales Cloud Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
10.0
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
9.3
Custom fields
10
Custom objects
7
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
10.0
Marketing automation
10
7.0
Mobile access
7