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Your new Sales shooter
January 05, 2024

Your new Sales shooter

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Sales Performance Management
  • Billing and Revenue Management
  • SAP Intelligent Sales Execution (Datahug)
  • SAP HANA Cloud
  • SAP Analytics Cloud
  • SAP BTP

Overall Satisfaction with SAP Sales Cloud

SAP Sales Cloud in an organisation can help improve the ability to forecast accuracy and identify the risks and opportunities at the correct time.It increases the win rates with the help of embedded artificial intelligence or AI that provides recommendations on what tasks or interactions should be performed to increase the forecast accuracy.
  • Forecast accuracy
  • Increase win rates
  • a CRM tool
  • Manage data more efficiently
  • Zero downtime upgrades
  • New UX design
  • high ROI like 8
  • Revenue increase to 50 percent almost as compared to last year
  • increased business profitability
  • increased business satisfaction
Definitely the sales and supply chain network has been strengthened by the use of this product. Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good
I choose this rating because the sales and supply chain network has been strengthened by the use of this product. Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Sales Cloud again?

Yes

SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform

SAP Sales Cloud Feature Ratings

8.3
Customer data management / contact management
Not Rated
Workflow management
6
Territory management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
9
7.3
Case management
7
Call center management
7
Help desk management
8
8.5
Lead management
8
Email marketing
9
8.0
Task management
8
Billing and invoicing management
8
Reporting
8
8.0
Forecasting
8
Pipeline visualization
8
Customizable reports
8
7.5
Custom fields
6
Custom objects
8
Scripting environment
8
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
8.0
Social data
8
Social engagement
8
8.5
Marketing automation
8
Compensation management
9
9.0
Mobile access
9