It's not perfect, but definitely works
October 06, 2023

It's not perfect, but definitely works

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Performance Management

Overall Satisfaction with SAP SuccessFactors

My company uses SAP SuccessFactors as the main system of record. It has several interfaces tied to it so payroll can run, but not in every country. For 40% of our workforce, it is used for goal setting and performance management. It is also used for the calculation of annual bonuses and compensation planning. I am one of the users that manages Employee Central and the main SME for the Talent Modules.
  • Visually pleasant. I like the UI
  • I'm happy with the workflow design approach. It forces you to standardize
  • The position org chart is very well structured
  • Calibration of number specific ratings could be added with a big scale. We use EXEL to fill this need
  • Would like to add company-wide goals and tie them to my individual performance goals
  • Performance and goal evaluation functionality that is more focused on operators and shop floor workers
  • Improved employee experience
  • Helped us standardize some items
  • Provide greater control to HR
I'm only familiar with another SAP product we have for finance and we are only using it when there is an interface to create cost centers. Feels like more could be done.
Overall, employees are very happy with SAP SuccessFactors. We recently implemented the talent modules and ran the first cycle last year. It just worked and data from EC was flowing as expected to the modules and vice versa. One area I believe I hear constant complaints from my colleagues is LMS and how different it is from the rest of the SAP configuration and integration.
SAP SuccessFactors is far superior to them. The usability is much simpler, and it just makes sense. Greta UI and outs things in plain language and in a familiar structure so the average HR user can use it and have a short learning curve.

Do you think SAP SuccessFactors delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

SAP SuccessFactors works great for big companies, over 5 thousand employees to ballpark a number. For smaller businesses, I am not sure if the cost is worth it or ideal for them. Succession tracking is a great experience. I have a need to ease the tracking of performance for operators in the system, and based on SAP SuccessFactors' design, I am not able to accommodate a very antic and classic performance appraisal approach.

SAP SuccessFactors Feature Ratings

Employee demographic data
7
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Support for external payroll vendors
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
7
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
6
View job history
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
4
Pre-built reports
3
Ability to combine HR data with external data
Not Rated
Performance plans
8
Performance improvement plans
8
Review status tracking
4
Review reminders
6
Multiple review frequency
7
Create succession plans/pools
7
Candidate ranking
4
Candidate search
8
Candidate development
6
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Individual goal setting
7
Line-of sight-visibility
Not Rated
Performance tracking
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated