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Reviewing Pros and Cons of ScienceLogic SL1.
May 08, 2023

Reviewing Pros and Cons of ScienceLogic SL1.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

No rating, I was not involved in the implementation process. Selecting 1 and adding filler text to proceed to the next question. Recommend TrustRadius add functionality to skip text when applicable, like in this particular review.
We use ScienceLogic SL1 for monitoring and alerting critical IT infrastructure, including cloud computing, networking, Windows and Linux servers, websites, bandwidth usage metrics, and SSL certificates. Nearly all of our IT infrastructure is supported by SL1 power packs and dynamic applications, including SNMP and API monitoring and alerting endpoints.
On-Premise Only
  • Integrations with ServiceNow for CMDB population and alert escalation.
  • Customizable collections of performance and capacity metrics.
  • The ability to customize event policies for alerts.
  • Native multi-tenant features and functionality in the platform.
  • The legacy EM7 interface can be overwhelming with configuration options.
  • RBAC roles and policies can be difficult to manage for larger organizations.
  • PowerPacks are required for nearly every vendor's platform, which requires software development resources in-house, or having to work with ScienceLogic to request and prioritize support for new vendors.

Do you think ScienceLogic SL1 delivers good value for the price?

Not sure

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

I wasn't involved with the implementation phase

Would you buy ScienceLogic SL1 again?

No

  • SL1 projects with software engineers involved are completed faster, with more robust functionality.
  • SL1 projects that don't have software engineers available have a steeper learning curve and longer completion times.
ScienceLogic SL1 is well-suited for organizations with mature software development and/or DevOps teams so that SL1 can be used to its full potential without having to rely on ScienceLogic's product development release cycles. Organizations without in-house software development resources will have a much steeper learning curve, especially businesses with IT infrastructure not already supported by SL1.