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ScreenConnect Success
March 17, 2017

ScreenConnect Success

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

Our IT Support team uses ScreenConnect to access client computers in case of issues.
  • Easy access
  • Fast
  • Great connection
  • Re-install doesn't take when Screenconnect poorly installs the first time.
  • It has helped us resolve technical issues quicker.
It hasn't been hacked and it's easier to use.
DxContinuum
Screenconnect is great for when you need to access a computer and have it work seamlessly to resolve an issue. Our clients value our speedy resolutions.

ConnectWise ScreenConnect Feature Ratings

Remote Administration
9.0
Screen sharing
9
File transfer
Not Rated
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
9
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated