Overall Satisfaction with SharpSpring
We use SharpSpring across the whole organization to automate internal and outgoing tasks. Mainly we utilize lead tracking, lead scoring, and the forms. The daily lead tracking notification allows us to know how well we are capturing foot traffic. While the lead scoring helps us capitalize on those incoming potential leads. Additionally, we do utilize forms in conjunction with the tools above and visual workflows. SharpSpring essentially is a Swiss army knife that has allowed us to save time, save money, and compile our incoming data within a centralized location instead of all over the place.
- Help optimize our SEO
- Capitalizing on incoming leads
- More intimate knowledge of website traffic than Google analytics
As an agency, SharpSpring offered more value and tools that we could use across the whole organization.
In all honesty, if you are a business without a CRM and can afford to take on SharpSpring, go for it. From contact management and lead scoring to visual workflow automations and trackable content, SharpSpring can do what its competitor platforms can do and more. In addition, SharpSpring is consistently adding new worthwhile features that allow you to get the most out of your investment. Through the platforms transparency and its wide-range of automation tools, it is hard to describe a scenario where it is less inappropriate. Maybe if your business is one man operation it might not be viable. However, as mentioned before, if you can afford it then it could potentially help take your organization to the next level.
Constant Contact Lead Gen & CRM Feature Ratings
The support team has always been quick to respond and follow up with us. Even now that we are well after the onboarding phase.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response