I Think It is Worth Every Penny
January 03, 2020

I Think It is Worth Every Penny

Garrett Ewers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SharpSpring from Constant Contact

SharpSpring was first brought in to help our sales staff track their leads but we quickly found out how it could help our marketing, front desk and admin staff also. The ability to use a function like Smart Emails allows our staff members to quickly disperse information to clientele as the request. That is what really won over our staff members into engaging with the system.

So now, using this program our staff members can finally work as a team to help prospects and client find solutions to their questions.

Pros

  • Lead Tracking
  • Engagement Tracking

Cons

  • Social Posting
  • Social Ad Tracking
  • Huge cost benefit analysis of our marketing and sales funnels
  • We now have proof when campaigns are or not working
Salesforce was too complicated and too expensive. We tried it for a year and ditched it. I do think it can be a great system, just too much for us.
I do think that SharpSpring is built with almost any scenario in mind. This is because it is a marketing and sales tracking tool, meaning if you don't need to track sales, then the marketing tool will be great for you until you want start tracking sales. It could be considered cumbersome if you are just looking for high volume of quick sales, so employees might not engage. But for the majority of businesses out there, I think it would work great.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
8
Landing pages
8
A/B testing
9
Mobile optimization
8
Email deliverability reporting
8
List management
9
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
10
Calendaring
7
Event/webinar marketing
7
Social sharing and campaigns
7
Social profile integration
8
Dashboards
8
Standard reports
8
Custom reports
6
API
7
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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