Marketing automation that delivers great value with less costs.
October 12, 2021
Marketing automation that delivers great value with less costs.
Score 10 out of 10
Vetted Review
Overall Satisfaction with SharpSpring from Constant Contact
We use it as our own CRM and Email Automation platform. We also resell it and provide support and marketing services for clients. It addresses a mix of standalone CRM and integrated email marketing applications for our customers. Ultimately it's used to communicate, build awareness, lead nurture, and help increase sales.
- Value - Robust functionality for far less costs than similar offerings.
- Continuous improvement - SharpSpring listens and reacts quickly to make the platform even better.
- Support - fantastic support team - very responsive and competent.
- Agency-Focused - SharpSpring doesn't try to own your clients which is important for us.
- Nothing glaring but as with all SaaS offerings, as the product develops based on adding more and more features, the initial simplicity starts to get lost somewhat. Of course, there is a strong upside to this as well, so it's a trade-off.
- Good ROI on the platform itself.
- Better ROI from services we deliver managing the platform for clients.
- Beyond ROI, SharpSpring has been a game-changer for our overall growth.
Primary factors were value (system capabilities for the cost) and the agency-friendly philosophy of SharpSpring. Agencies own the client relationship, which was very important for us. From the beginning, we also found the people at SharpSpring were wonderful to work with and that has continued over the past 5 years.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes