Not worth the $2000/mo
April 13, 2023

Not worth the $2000/mo

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shopify Plus

Customer support is way better with the Plus subscription. In my opinion, the monthly cost is not worth it $2000 to have a wholesale channel was not enough and it didn't pay for the cost, there are apps and custom developments that can meet your needs. My experience with basic Shopify is that you still have to use apps and make custom code to fit your business needs, hiring a developer is much cheaper to fit all the specifications on checkout, product pages, etc. Unless you want complete control of every part of the code, like the checkout (only available to edit on Shopify Plus) you are good to an easier manageable backend.

Pros

  • Wholesale
  • Customer Support
  • Code Customization
  • Multiple stores

Cons

  • Pricing
  • Promotions
  • Checkout
  • Nothing
  • App connections
Shopify is a much easier and more intuitive platform to use.

The mobile focus is outstanding from the other competitors and the capability to modify the store without previous code or experience makes them the best e-commerce platform.

The cost for the Plus is just a pain because it's too high, unless you are a multi-store with a presence in multiple countries I would not suggest escalating the basic Shopify store

Do you think Shopify Plus delivers good value for the price?

No

Are you happy with Shopify Plus's feature set?

No

Did Shopify Plus live up to sales and marketing promises?

No

Did implementation of Shopify Plus go as expected?

No

Would you buy Shopify Plus again?

No

If you are a small business you don't need the plus subscription, if you sell more than 10M/year and you need connections with other systems, more detailed POS and customizable code you are good with the basic susbcription.

Shopify Plus Feature Ratings

Product catalog & listings
9
Product management
8
Bulk product upload
6
Branding
10
Mobile storefront
10
Product variations
7
Website integration
8
Visual customization
9
CMS
10
Abandoned cart recovery
7
Checkout user experience
9
eCommerce security
10
Promotions & discounts
6
Personalized recommendations
4
SEO
9
Order processing
8
Inventory management
7
Shipping
7
Custom functionality
7

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