A must-try for businesses that require signatures!
October 08, 2019

A must-try for businesses that require signatures!

Ben Caplan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignRequest

At our agency, we employ SignRequest to solve the problem of getting customer acknowledgment and signatures when they're either unable to come into the office, or if they would like to save a trip in. As of now, our office is the only office running this system so we can test the program and relay the benefits back to make an organizational decision.
  • Sign and share with more than one person.
  • Add specific places for information to be entered by the customer.
  • Store documents and notify the sender when they are sent, opened, and signed.
  • I would like if there were some more features for data entry.
  • It would be nice if you could upload multiple documents to sign instead of merging them into one file before sending.
  • I don't know if there is a functionality to do this, but it would be nice to send a followup attachment after a file as signed as a confirmation, or use automatic actions after a signature is received.
  • Increased speed of transactions.
  • Increased customer satisfaction for mobile signature.
  • Increased compliance for signed documents.
I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs.
I personally haven't used the support. But as far as I can tell, the online forums, discussion and FAQs are easy to navigate and find the answers you might be searching for.

Do you think SignRequest delivers good value for the price?

Yes

Are you happy with SignRequest's feature set?

Yes

Did SignRequest live up to sales and marketing promises?

Yes

Did implementation of SignRequest go as expected?

Yes

Would you buy SignRequest again?

Yes

I firmly believe that if there is a need for customer or client acknowledgment or signatures for your business, it would be hands down a great decision to at least try this program on its free version to understand the benefits. Remote signature or initials are a must-have for today's instant society.