Great App Analytics Tool
October 21, 2021
Great App Analytics Tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
We looked to Smartlook when Google Analytics was falling short. I needed to create custom funnels and filters for web and apps and Smartlook was the best solution for my needs. The sales staff was wonderful and accommodating when I was trying out the platform and the customer support agents held my hand while I learned Smartlook in depth. They made it easy for my employees to learn and now our entire team is a Smartlook expert. Smartlook also makes it easy for the consumer with many plans and custom plans to fit every need.
- Mobile app analytics.
- Heatmaps.
- Custom filters.
- Behaviors.
- They need a solution to follow app to website.
- An easier way to send videos.
- AI to help slog through all the videos.
- Greater visibility on the importance of UX.
- Greater visibility on pain points in app.
- Greater visibility on how the user interacts with your app.
Smartlook was easier to use than Google. I could still see behaviors and create filters without the fuss of slogging through Google Analytics.
UX Cam was overly aggressive in its pricing structure. The salespeople were aggressive to get you into a demo and then they drop a large price bomb on you when you are a little interested in their product.
I actually heard about Smartlook on Reddit. Other designers were raving about it. Word of mouth is what drew me in and then I fell in love with the product.
UX Cam was overly aggressive in its pricing structure. The salespeople were aggressive to get you into a demo and then they drop a large price bomb on you when you are a little interested in their product.
I actually heard about Smartlook on Reddit. Other designers were raving about it. Word of mouth is what drew me in and then I fell in love with the product.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
No
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes