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Mention allows brand and campaign management
April 02, 2018

Mention allows brand and campaign management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Social Mention

In a quick snap, you can get a response for your marketing on social media, how your brand is doing, types of people who are interested in your brand, number of tags, number of mentions of your brands, campaigns etc., which helps you decide for future calculations and work. This software gives a magical number to show your client or yourself how your company name or campaign is rising/falling.
  • Can predict future response from today's number.
  • Let's you judge which types of campaigns to run.
  • Has a very well managed dashboard of results.
  • The numbers usually we get are not always what we want; it also includes old or other new campaigns and brands names.
  • Limited facility under free dashboard.
  • Clients are happy with the numbers and on-time review of campaigns and the brand.
  • Lets you decide the future of any campaign and brands on the basis of their performance.
2 - 1. Keeps track of campaigns and tries to connect more with social media users on the basis of the mentions and tags.
2. Keep tracking of positive and negative reviews, and mentions using sentiment analysis.
3. It helps monitor competitor mentions.
4. Increases of possibility of engaging with more users and to connect with them to understand their needs and fulfill them.
Hootsuite is very slow as compare to Social Mention, and has less features and updates. Social mention helps you track Tweets and comments quickly. There is good support from the Mention team, and a simple interface that is easy to use. We like the Social Sentiment Analysis of reviews, comments etc. Notifications for how many people are talking about your brand. Covers most of the social media panels.
Social Mention lets you know negative or positive posts and their count. Sentiment analysis using key words is best to know how people are reacting to your posts and campaigns. It is also good for brand management. It has a mailing system to send results to clients and your boss. It supports multiple social media panels like Twitter, Facebook etc., which is also a plus point which allows you to get every result in a single dashboard.