Khoros makes the dream last!
February 26, 2015
Khoros makes the dream last!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
I think this tool is meant for a team of any size. I am the sole social media manager for my brand and it has been a great tool in the sense that I can see what is being said about my brand and respond accordingly. I wish I could get everything out of analytics with a click or two, but I can export what I need from my streams and extract the data I need from there. Overall, I and my c-suite are big fans of Khoros.
- Listening
- The account and support teams are outstanding
- Analytics - I can still get the great data from native sites. If no luck there, I pull data out of Khoros and manipulate it manually in excel.
- Better customer service
- Faster response times
- Better reach
- Adobe Social,HootSuite Enterprise
It's a much more organized and streamlined approach to getting our business objectives met.
Khoros Marketing Feature Ratings
Using Khoros Marketing (Formerly Spredfast + Lithium)
1 - I manage social media, local restaurant marketing, business unit support, charity liaison, and new restaurant opening PR support.