Review symphony summit.
Updated November 03, 2022
Review symphony summit.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Symphony SummitAI
We use it on a large scale for all the requests that are carried out. Tracking and helping in change requests logged and efforts spent on them. It is efficient and helps in an organized way of work in the environment.
- Change tracking.
- Incidents logging in defined SLA.
- Estimating efforts of each teams.
- If possibility of integrating with other Cloud apps can help in automating stuff.
- Can be more user friendly interface.
- Can have a lite version for ease of use for quick access.
- Helped in better SLAs.
- Organized work.
- Better efforts spent.
Automation capabilities have been less tested as of now.
Symphony is the best ticketing tool and is efficient.
Do you think SymphonyAI Summit delivers good value for the price?
Not sure
Are you happy with SymphonyAI Summit's feature set?
Yes
Did SymphonyAI Summit live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SymphonyAI Summit go as expected?
I wasn't involved with the implementation phase
Would you buy SymphonyAI Summit again?
Yes