Talkdesk is a great tool for customer service
November 13, 2019
Talkdesk is a great tool for customer service
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is used by all the customer service and sales departments but is also used throughout the company.
It is a powerful tool that helps to manage and track calls and sales in a user-friendly way.
It is a powerful tool that helps to manage and track calls and sales in a user-friendly way.
- Easy to use.
- Great call management.
- Can be integrated with Salesforce.
- A must-have tool for customer service departments.
- Sometimes the connection can fail.
- It has sped up processes with its ease of use.
Do you think Talkdesk delivers good value for the price?
Not sure
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes