Talkdesk Customer Review
September 10, 2020
Talkdesk Customer Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is used by my department to contact customers about the products they use with our company. Personally, I use it to contact customers and help them with any issues they might be having with the software we provide them with. Talkdesk is great because it allows me to call from anywhere where I have my computer and internet connection.
- Formatting of calls. If you enter a number in any particular format, Talkdesk converts it to a format that allows for a call.
- Talkdesk is easy to log calls with.
- I can minimize Talkdesk and reopen it on any other desktop without any interruptions.
- Talkdesk sometimes reopens by itself after I have logged a call and minimized it.
- Talkdesk has been a great tool for calling people.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes