Amazing experience with TD!
November 14, 2021
Amazing experience with TD!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
[Talkdesk] is used to dial in the [customers] and to generate reports for the calls made to the [customers].
- Give us accurate report
- Easy to access
- Less time consuming
- Needs to ensure to give restricted access as well to some users where needed by the company
- Needs to add features for generating reports in different formats
- It has increased the CSAT score as there are less call drops and clear network
- NA
- na
Well I needed an immediate report and Talkdesk made it easy for me to generate the report in a short span of time.
Talkdesk always ensure to deliver what they promise. They’ve give us an option to generate accurate reports and to have the flexibility of generating reports as per our own needs.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
Yes