Basic TeamViewer use leads to basic TeamViewer review
June 05, 2017
Basic TeamViewer use leads to basic TeamViewer review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use teamviewer with our IT support team so mainly internally. Because our IT support is based in another location it was used so they could more easily address issues on our PCs.
- It shares the screens particularly well unfortunately I personally did not use too many of it features.
- I find it's fairly simple to set up and rarely disconnects.
- It would be great to have a recording feature for screens. That way you could technically kill two birds with one stone with IT support by creating a how to at the same time a taking a user through certain steps.
- Would be good to know the status of your support ticket if that's what the use was.
- I believe we only use teamviewer occasionally now. Unfortunately, our team is small enough to use built-in software from Microsoft to handle our IT queries and we use a different software for webinars.