A robust remote access tool from TeamViewer
March 29, 2022

A robust remote access tool from TeamViewer

Paul Saacreia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is the remote desktop solution used to access servers or desktops remotely, especially while working remotely from home. It provides. A secure connection to the remote device through their application also works in a proxy network. The connection is encrypted with a passcode that can be created by the admin avoiding all sorts of security threats that might happen during remote access.
  • Low storage application.
  • Works on proxy network.
  • Connects to remote system instantaneously.
  • Disconnections with remote systems are observed while on standby.
  • Avoids physical presence to access systems which saves overall time.
  • Screen recording feature allows to easily share remote session with multiple people.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Yes. Secure access to systems from a remote location was the challenge we were trying to overcome. With the help of TeamViewer, we were able to achieve the above objective in the most reliable and secure manner.
Yes. Since a lot of critical data is being maintained in the remote system servers the security of the remote connection was of paramount importance. Hence we had utilizes single sign-on and dual authentication so that only the assigned users were accessing the remote systems. Also, the logs provided a clear picture of who was accessing the systems at any point in time.
It is a reliable solution for remotely accessing desktops or servers if physical access is not possible. Multiple systems can be connected at the same time. Very intuitive to use and is secure Supports connectivity through the mobile app which can be downloaded from the Android play store. All connections are encrypted through a passcode keeping security in check.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
7
Instant message
9
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
7
Initiate remote control from mobile
8
Remote management of servers & workstations
8
Centralized management dashboard
8
Session record
7
Multi-platform remote control
9