Overall Satisfaction with TeamViewer
We are using TeamViewer to support our users remotely. Most of the IT related queries we are solving with the help of TeamViewer. It is helping us to resolve user queries instantly. Instead of visiting users desk physically we able to access their system remotely which is saving our time and helping us to improve our productivity.
- Remote support
- Remote access
- file transfer
- It is quite costly solution compared to others
- some features need detailed documenatation
- except above 2 points everything is fine
- It is helping us to save our valuable time
- It is helping us to improve our productivity
- It is also helping us to resolve user queries instantly.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
It is very easy to implement TeamViewer in organization. First of all it supports all OS platforms like Windows, MacOS, Android etc. You can use it on your desktop, laptop , Tablet or even mobile phone also. With TeamViewer Active Directory connector you can create and set up TeamViewer accounts using Active Directory.
We have implemented two factor authentication to provide extra layer of security for our users and avoid any unauthorized access.