Friendly terminal, great service and savings with Telnyx for our company
May 10, 2021

Friendly terminal, great service and savings with Telnyx for our company

Joan Leon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Elastic SIP Trunking

Overall Satisfaction with Telynx

We use trunking SIP for our communication needs. We forward calls using our own numbers. The numbers were provided and maintained by Telnyx. Rates are great and we have not had issues with the service. Also, we use trunking numbers with our own 3CX PBX service, and it is working great. I will recommend this service.
  • Simplicity
  • Interface is friendly
  • Prices
  • Assistance
  • API is hard to use
  • SMS service is not easy to be configured
  • Wireless sim card never worked
  • SIP trunking
  • Call forwarding
  • Cost control
  • Best value for our customers
  • Customer satisfaction
  • Employee satisfaction
Easy of use and better prices. Outstanding customer service. Variety of services in telecommunication needs. Easy use of interface even for not experienced users. Migration of SIP numbers is easier. Reporting is very easy to use and customizable for our specific needs, so we can keep track of costs in an easy way

Do you think Telnyx delivers good value for the price?

Yes

Are you happy with Telnyx's feature set?

Yes

Did Telnyx live up to sales and marketing promises?

Yes

Did implementation of Telnyx go as expected?

Yes

Would you buy Telnyx again?

Yes

We use Telnyx in a small company and are getting great savings in our telecommunications needs. Reporting is clear and makes it easy to control expenses. Migration of numbers was very easy and had tracking while in the process. We have our own numbers in Telnyx. I didn't find any situation where the service is less appropriate up to now.