Plant new ways to communicate
July 10, 2023

Plant new ways to communicate

Sommer Foard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

Track and manage employees phone numbers and emergency contacts. Helps us communicate within our organization. Allows us to send alerts and communicate
  • Alert employees
  • Communication to employees
  • Easy user friendly
  • Allows video calls or audio calls
  • Cheaper prices
  • Allows more messaging
  • Message community
  • Manage contacts
  • It has helped manage employee contact information
  • Allows us message vast amount at once to employers when not available to send emails
  • Too similar to emails
I have contacted support and nothing was done or resolved. I had to learn system on my own
We have not use it for hiring

Do you think Text-Em-All delivers good value for the price?

Not sure

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

When we had a weather warning to send it. The system doesn’t allow us to do audio calls and live messages

Using Text-Em-All

4 - Mangers
and supervisors
3 - Administrators
Support team members
  • Messages
  • Alerts
  • Manage files
  • Weather alert
  • Power shutdown
  • Vpn problems

Evaluating Text-Em-All and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
User friendly and manage files

Text-Em-All Support

ProsCons
Support cares about my success
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Not kept informed
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Slow Initial Response