Data democratization for the masses
November 13, 2018

Data democratization for the masses

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThoughtSpot

Incredibly intuitive user experience - evidenced by the short learning curve we have experienced with end users
ThoughtSpot is currently being used by our Global Procurement Organization to better understand vendor invoice spending by supplier, payment term, spend area, spend classification etc. We are also implementing additional use cases across Sales, Marketing and Finance. The biggest business problem ThoughtSpot solves for us is democratizing access to information for every day users. Efforts previously aimed at enabling self-service have focused on business power users with some success, but still left everyday users dependent on IT or power users to produce reports and dashboards. With ThoughtSpot, we are able to get our line of business users to get insights without these bottlenecks.

Pros

  • Easy to use - guides user on what to search for. Indexes not just field names, but dimension members.
  • Strong professional services team supporting the implementation. This helped a lot during ramp up and now our internal team is able to run most new use cases independently.
  • Robust modeling options solve for both simple and complex data models.

Cons

  • SpotIQ is stil relatively immature. Can do basic analysis, but marketing is a bit overdone for what it can really do at this point.
  • More graph/chart customization options.
  • More models available in SpotIQ out-of-the-box. Specifically, would like to see multiple linear regression.
  • Live query options - would be good if ThoughtSpot would support the ability to directly query our existing in-memory databases (e.g. HANA, Spark).
  • Speed to Insights - something that would take a few weeks to build in Tableau can be done in minutes
We find that after an orientation session, some time spent in the tool, and a few follow up sessions, most users become fairly proficient within 1-2 weeks.
They match exactly with our enterprise reporting and dash boarding tools.
We are just at the beginning of our ThoughtSpot journey, but we feel strongly that our investment in ThoughtSpot will free up significant time and resources being spent today building dashboards and reports for users. Our power user analyst community can then be freed up for higher value added activities.
Highly appropriate for self-service analytics use cases where you need a simple user experience for a line of business users (non technical business users). It works really well on large transactional data sets due to superior performance over other tools. Not well suited for pixel perfect reporting/dash boarding. We still use Tableau for this.

ThoughtSpot Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
5.0
Customizable dashboards
6
Report Formatting Templates
4
8.5
Drill-down analysis
10
Formatting capabilities
6
Integration with R or other statistical packages
9
Report sharing and collaboration
9
9.0
Publish to Web
9
Publish to PDF
9
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
5
Predictive Analytics
6
8.5
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
10
7.0
Responsive Design for Web Access
8
Dashboard / Report / Visualization Interactivity on Mobile
6
9.0
REST API
9
Javascript API
9
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated

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