Tipalti Use case
June 28, 2023

Tipalti Use case

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice Processing
  • Payments
  • PO Management (Approve)

Overall Satisfaction with Tipalti

We use Tipalti as a prime Bill processing, approval, and payment source. It's a great product to automate the vendor's billing and payment process.
  • Setting up bill approval matrix
  • Sending payments to vendors
  • Syncing with NetSUite
  • A dedicated customer service personnel to solve the user problem
  • Reduce the lead time taken to resolve a customer query
  • Fix bugs/scrips to reduce the sync errors between Tipalti and Netsuite
  • Time Saving
  • Timely payment
  • standard vendor onboarding
AP process does get fast through Tipalti
In last few months, we have faced lot of sync issues between Tipalti and Netsuite so have not saved much time. But hope to gain efficiency as the problem resolves.
  • BILL
Tipalti can handle larger volume than Bills.com

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

I wasn't involved with the implementation phase

Would you buy Tipalti again?

Yes

Tipalti is best suited for the Company with high billing volume. However its use case scenario gets challenged when it does not sync with NetSuite

Tipalti Feature Ratings

Automated Accounts Payable Processes
9
Vendor Management
9
Tax Form Preparation
8
Customizable Approval Policies
9
Financial Document Management
8
Payment Status Tracking
9
Payment Audit Trail
10
Duplicate Bill Detection
7
Advanced OCR
9
Electronic Funds Transfer
10