Easy to use, internal control compliant, very positive cost-benefit experience
June 28, 2023

Easy to use, internal control compliant, very positive cost-benefit experience

Francois Coetzer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payments

Overall Satisfaction with Tipalti

We use Tipalti as the payment platform for paying vendors in the procurement function and employees in the Payroll function. Tipalti is really easy to use, both from an operational point of view and also from a reporting and audit evidence point of view. Adding funds to Tipalti is just as easy and you never wait more than one business day (in our experience). Annually the controls report is available that is requested by our external auditors. The fees are competitive when measured against other banking institutions. I will recommend it for other companies.
  • Easy to use.
  • Reporting functionality assisting the cash reconciliation process.
  • Controls reports available for external audit purposes.
  • Managing funds, in and outflows.
  • When making salary payments, we need predictability when the payments will settle, i.e. to manage the employees expectations. Being more accurate of when payments will settle can be improved.
  • Easy to use, cost effective, solid customer support.
For the reasons specified in this review.
The vendor onboarding is really easy and you can still do it whilst managing segregation of duties from an internal control perspective. Detailed evidence and supporting information available to support the cash reconciliation process.

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

Yes

Did implementation of Tipalti go as expected?

Yes

Would you buy Tipalti again?

Yes

Well suited:
1. Companies with 50 to 1000 employees.
2. Vendors with 50 to 1000 vendor profiles.
3. Start-up operations to mid-tier companies.
Less suited:
1. Where specific point in time settlement is needed, for example time-sensitive payroll payments.

Tipalti Feature Ratings

Automated Accounts Payable Processes
9
Vendor Management
9
Tax Form Preparation
Not Rated
Customizable Approval Policies
9
Financial Document Management
9
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
9
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated