TOPdesk brings our company to the next levvel
June 13, 2023

TOPdesk brings our company to the next levvel

Peter Booij | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TOPdesk

Managing tool for facilities in our company. Also used to make reservations and rapports.
1800 - It service management, facilities service, technical services, building management, maintenance management
  • Incident management
  • Communication
  • Planning incidents
  • Follow up
  • Management of legionella management
  • Management of technical data of builings
  • Increased efficiency by using spaces, rooms in our builings
  • Efficiency in planning en working together
TOPdesk is far more user friendly. TOPdesk is also more focused on our organization . Not too com plex and also not much people in facilities working to manage with the systems.
We are very satisfied with topdesk. We also are working with extern application management and this very satisfactory

Do you think TOPdesk delivers good value for the price?

Yes

Are you happy with TOPdesk's feature set?

Yes

Did TOPdesk live up to sales and marketing promises?

Yes

Did implementation of TOPdesk go as expected?

Yes

Would you buy TOPdesk again?

Yes

Organizing company blacksmith sharing for employees. Managing incidents for business.

TOPdesk Feature Ratings

Organize and prioritize service tickets
8
Expert directory
7
Service restoration
8
Self-service tools
7
Subscription-based notifications
8
ITSM reports and dashboards
7
Configuration mangement
7
Asset management dashboard
7
Policy and contract enforcement
8