Overall Satisfaction with TOPdesk
For daily use. We make reservations for worplaces, meeting rooms, catering.
For FM it is the center software platform where we provide our services for the employees of our partners.
We want that our employees willl use TopDesk more and more so trhat we can centrelise our information flow en use that information to better our services.
For FM it is the center software platform where we provide our services for the employees of our partners.
We want that our employees willl use TopDesk more and more so trhat we can centrelise our information flow en use that information to better our services.
1200 - IT, FM, POI, Finance, Legal, Public services, etc. (All the employees that work in the government buildings from our partners) We provide the FM services at 3 government organizations. Gemeente Tiel, Culemborg and West Betuwe. Ans also for our own employees. We als provide it to UWV en werkzaak who work in the same buildings
- Simplicity (easy to understand)
- Interface friendly
- Easy to manage from a service employee
- Useable in big any small organizations
- Possibility to work with maps where you can manage the workplace in real time
- Use it for audits
- Use it for a centrilized MJOP
- Efficience increase
- People feel that they can make a request easier
- More centrilized platform overall
They have made a connection between the two software platforms, but there is a lot to improve on connectivity. I feel like we only use the basic possibilities that these two can provide.
Topdesk has been slected via a european marktresearch based on a PVE.
Topdesk has been slected via a european marktresearch based on a PVE.
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes