TopDesk, excellence for IT and facility management
June 21, 2023
TopDesk, excellence for IT and facility management
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
(Change) management of (medical) IT and building maintenance, asset management, service desk and contract management.
IT and facility management
- Service desk
- Contract management
- Inventory management
- Asset management
- Maintenance en medical equipment
- Increased efficiency through process analysis
- Self service to reduce service desk burden
Service desk and contract management function of TopDesk better suits the hospital needs, asset management for medical equipment, mainly preventative and corrective maintenance and risk based prioritization, is better suited in Ultimo
Do you think TOPdesk delivers good value for the price?
Not sure
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes