Item: TriNet
Rating: 9
Author: Verified User

Support Rating

TriNet's reps have helped me out in several simple situations. However, when requesting information that is necessary I have had to escalate the issue to upper management to get it.

Use Cases and Deployment Scope

We currently use TriNet to facilitate on boarding of new hires, termination, and payroll. It minimizes paperwork and makes the processes much more fluid and organized. It is only used by the HR and payroll departments.

Pros and Cons

The new employee on boarding process is seamless. It allows employees to completed all new hire paperwork on with in the TriNet portal, eliminating paperwork all together. This saves time and makes the process much more organized.
Benefit enrollment/ open enrollment with TriNet is very simple. Through the TriNet portal employees can find everything they need to make the best choice for the benefit plans that will work for themselves and/or their families. Plan summaries are easy to find and understand. The Benefit Calculator makes calculating your monthly premiums very easy. After enrollment in completed, it is very easy for employees to refer to the portal for any questions they have regarding their insurance plans.
TriNet's reporting system is great! There are several reports measuring different metrics available, from an employee birthday report to an in-depth look and personnel changes and trends.

TriNet's HR consultants and Account Execs could improve on their response time or helpfulness. I have had to escalate issues to management to receive the help I need in the past.
Occasionally reports are not available for download in a timely manner and this delays accounting.

Return on Investment

TriNet has helped reduce tedious administrative tasks. Saving paper and saving time!
TriNet has helped make payroll a more fluid process and increased accuracy.

Alternatives Considered

ADP, Melita and Zenefits

TriNet provided many more tools for HR and payroll than other competitors. TriNet's system is much easier to use. TriNet's pricing is also competitive compared to others.

Likelihood to Recommend

TriNet is an excellent option for small employers with 1-250 employees. TriNet offers high end benefit plans to employees that would not be avialble if the employer was not part of a PEO. TriNet's payroll and HRIS system is perfect for companies of a smaller size.

Larger employers would still benefit from using TriNet, however it may not be cost effective. Larger employers are able to get the same level of benefits that TriNet can offer, but with out the service fee. TriNet's payroll may not be the more efficient process for an employer with 500 + employees.

Team TriNet!

Modules Used

Overall Satisfaction with TriNet