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Great benefits options for very small business
March 09, 2018

Great benefits options for very small business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Trinet provided expert customer service with a consistent point of contact. My only hesitation is that most of the processes were designed for much larger businesses than ours, and it would have been helpful if there were an alternate process for very small businesses.
Because it is aimed at larger businesses, there is a lot of undue complexity for our very small business. Perhaps for a professional HR and benefits manager the terminology and structure would be familiar, but for us it required a steep learning curve to adopt the terminology.
We are a small (2 person) media company. We were in need of good health insurance, and were not pleased with the options available on the open market. Signing up with Trinet allowed us access to an excellent health insurance plan at a competitive rate. As a partnership (double k-1) with no wage employees, we did not need Trinet's payroll services. But as a benefits provider it has proven essential.
  • Offers excellent health plans via Aetna.
  • Offers excellent customer service and support.
  • Clearly communicates deadlines and other requirements.
  • Since Trinet is designed primarily for larger businesses, there is a steeping learning curve for our very small business. Trinet could have a Trinet "lite" platform that addresses our particular use case without the other frills.
  • The website is not fully integrated; using it requires jumping between tools and different legacy platforms.
  • Trinet has allowed us to receive high quality health benefits at a reasonable cost. This has been a huge positive impact on our business.
  • United Healthcare
We were paralyzed by the benefits provided to us previously by United Healthcare. There were constant mistakes in billing, opaque policies, and poor provider choice. Trinet was night and day in its ability to offer us an essential business service we needed.
Trinet is excellent for very small businesses like our who are in need of high quality benefits at an appropriate cost. However, the onboarding process--while streamlined in the context of an HR department--was complicated for us, since it was geared towards larger businesses.

TriNet Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.0
Pay calculation
Not Rated
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
6.5
View and generate pay and benefit information
5
Update personal information
8
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated