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Trinet Review
March 16, 2019

Trinet Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is not used by the whole organization, only for the US Team.
They do for us HR, Payroll and legal assistance, they onboard-outboard, payroll assistance, manage time off and more
  • HR
  • Payroll
  • Legal
  • TriNet has room for improvement on their cost per employee
  • TriNet has room for improvement on giving us a better price for medical insurance
  • They could stop changing our advisors
TriNet team has helped us with our HR processes, with payroll, onboarding/outboarding, and benefits.
Easy platform to use for the administrator as well as for the employee.
We sometimes are concerned that not all TriNet employees can give the best advice, and sometimes they don't know how to fix a problem
We are happy to use Trinet but think they need to improve the cost per employee - As we keep growing our company it will start to be very non cost efficient. After reaching 40 employees it make sense to take an in-house HR person
Another thing for them to improve is their the response time to a question. Sometimes it can take 3 days
  • Payroll
  • Medical benefits
  • - Cost per employee
  • - slow reports
  • HR Compliance
We loved that TriNet was a startup company for startups like us.
They understood the problems of the Software companies like us and had the most "perfect" solutions for our needs
TriNet is well suited for Payroll, benefits and reports - they are very easy to access
It gets more complicated when they need to manage external 401K contributions
Also they don't have support for international employees

TriNet Feature Ratings

8.8
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
9
9.4
Pay calculation
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.3
Performance plans
7
Performance improvement plans
8
Review status tracking
9
Review reminders
9
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated