TriNet: Offering Big Benefits to Small Companies
April 20, 2019

TriNet: Offering Big Benefits to Small Companies

Chris Quilty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet for all of our HR and payroll requirements, including healthcare, 401k, and expense reporting. We needed a full cafeteria of services to attract and retain employees, and found TriNet's options equal or superior to alternative suppliers.

Pros

  • Great selection of healthcare plans.
  • The website is clean and easy to navigate.
  • Excellent service. When I have questions, I can email/chat/call and get well-informed answers.

Cons

  • The "Help" function could use a better search engine. I often find myself calling the helpline because I can't find an answer using the search function.
  • 401k investment options are way too restrictive. Alternatively, setting up a self-directed investment account is complex and confusing.
An individual was assigned to shepherd our company through the onboarding process, which was well-organized and relatively painless. I have also been exceptionally happy with call center support.
Overall, the website is intuitive and easy to navigate. There are some features (for me, it was payroll entry) that took a little extra work the first time.
  • The ability to offer attractive benefits.
  • TriNet is a huge time saver. We spend very little time managing payroll and HR functions.
  • TriNet allows me to remain focused on running my business. They handle the HR stuff.
I had previously used a regional PEO (professional employment organization) based in the southeast. TriNet is head-and-shoulders above my prior service provider.
TriNet is a great platform for small companies to offer the type of services (healthcare, 401k) that were traditionally only available through larger companies. The setup and administration effort are relatively easy, and TriNet does a good job of keeping me updated on payroll, regulatory issues, etc.

TriNet Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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