Great long-term solution, product and service, especially when scaling.
February 15, 2023
Great long-term solution, product and service, especially when scaling.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
TriNet is great - they are also able to help you set up all the states you're not currently in. Customer services and having 3 points of contact is also very helpful. Great turnaround time with escalations, as well. Very helpful and communicative with all-things Compliance.
- State registrations
- Payroll compliance
- Health Benefits
- Communication
- State, federal, etc compliance
- Customer Service and availability
- Consultation
- Referrals out to partners/trusted vendors
- All of the training and 101 classes you can take
- Micro-sites
- Updating knowledge-base center for compliance-related things for new-hires
- More customized levels of permission
- Integrating and automating Birthday and Work Anniversary emails (Gusto has this and we really liked it)
- Integration with Guideline and/or 3rd party vendors
- Reduced administrative burden, set up, etc for employees in new states - HUGE time and headache savings (currently in 11 different states)
- HOURS saved for HR compliance (googling, newsletters, state/federal websites, etc) for new hire compliance and ongoing compliance
- Labor law poster compliance - all in 1 solution
We were not with TriNet during COVID.
Do you think TriNet delivers good value for the price?
Yes
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
Yes
Did implementation of TriNet go as expected?
Yes
Would you buy TriNet again?
Yes
TriNet was just a better fit and better price point for our needs. We worked with PEO Spectrum that helped synthesize and analyze the competitors.