Item: TriNet
Rating: 10
Author: Ayelet Witelson

Use Cases and Deployment Scope

We use TriNet for payroll administration, benefits management, and HR services. HR related service (including advice on employee related situations) reflect the highest value of the relationship for us. Getting on the phone with an experienced individual who has such a wide lens into appropriate practices is extremely important for us.

Pros and Cons

Relationship manager real-time response to issues as they come up
HR-related advice
Ease of use of web-site both as an administrator and as an employee
Flexible reports

Our needs are met

Return on Investment

Staying compliant with changing regulations
Managing benefits within a given budget
Having access to HR professionals with deep experience

Usability

Ease of use, a great portal, most critical items are available with ease.

Support Rating

Our relationship manager is great, efficient, supportive, and advocates for us when we need her to. We truly feel supported.

Key Insights

Do you think TriNet delivers good value for the price?

Not sure

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

Other Software Used

HarvestERP

Likelihood to Recommend

As someone who recommended TriNet to another organization, I feel that TriNet adds most value to companies in the 0-100 employees range, where adding an internal HR, compensation and benefits professionals can be a substantial expense, and where relying on TriNet is a value maximizer.

TriNet review

Overall Satisfaction with TriNet