TSheets long term user's perspective
October 11, 2017
TSheets long term user's perspective
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TSheets
We use Tsheets in conjunction with QuickBooks Online to track timesheets and partially automate client billing. Tsheets improves efficiency and accuracy of our processes. All billable time is entered into Tsheets.
- Well designed user interface for manual time cards.
- Timesheet approvals workflow is useful to resolve/cleanse billing data before export to QuickBooks Online.
- "Legacy Timesheets" feature is invaluable for our use case (we have no employees) and bill clients for services.
- Outstanding customer support including a recent call with Sarah who kindly resolved a minor issue.
- Our use case would benefit from improved accuracy and efficiency if default values were automatically assigned from advanced tracking fields that have only a single selection. We are making recent use of these fields and sometimes errors are introduced when field values are not captured correctly. The errors may only be associated with already entered data that we are updating since the new feature, but having to select a value every time from a pull-down-list with only a single option doesn't make sense for our use case.
- Positive impact has been improved accuracy and efficiency of our processes. Our first timesheet tracking was performed on Excel workbooks which was error prone and inefficient as compared with using Tsheets. Integration with QuickBooks Online streamlines our client billing processes, lowering costs of overhead.
- Harvest
Our decision to use Tsheets was made over 9 years ago. At the time there was not another comparable solution available. Other solutions were desktop based, costly, and not available online.
More recently, Harvest has come to our attention as a competitor but we've not evaluated it. It is unclear to us what additional improvements in our processes could be made that are not already addressed by Tsheets today.
More recently, Harvest has come to our attention as a competitor but we've not evaluated it. It is unclear to us what additional improvements in our processes could be made that are not already addressed by Tsheets today.