Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
It is used as our HRIS, initially for payroll and timekeeping. We have added recruitment, performance management, salary planning, career development, ACA admin, and employee surveys (perception). Used across the whole organization, but primarily by HR and accounting. We utilize it to better coordinate our performance reviews with our salary planning. We reduce paperwork, increase visibility and engagement, and find the payroll solution to be user-friendly and very accurate.
- Strong payroll solution.
- Really effective survey process with Perception—very helpful for pulse of employees.
- Salary Planning was easier and rate increases more equitable using the software.
- Mostly just small tweaks would be helpful in salary planning space for comments and better communication between reviewers.
- Perception could be slightly cleaner in terms of survey reporting in Excel.
- Would like some simplified options for us as a company on the smaller side.
- Unified HR and payroll solution.
- Increased engagement with phone app but especially perception.
- Fairness and equity have improved with more visible performance review and salary planning integration.
Stronger integration and better vibe about the company ownership and vision.
We had an exceptional team supporting our initial implementation. Very knowledgeable, very patient, and very fun to work with.